FAQs

Are you accredited?

Yes, by Cognia. Cognia Accreditation means that our management and staff are constantly working on maintaining and improving the quality of services we provide for your child.

What qualifications do your teachers have?

To be a lead teacher at Rocking Horse Academy, you should have your Child Development Associate Credential (CDA) as a minimum standard; however, a few of our leads were hired based on their extensive experience and training rather than formal education. Teachers with Associates degrees, bachelor’s degrees, or master’s degrees are preferred. Many of our Assistant teachers and teacher’s aides also have certifications or degrees and/or are working on bachelor’s degrees at our local universities. They also have experience working with children. We try to have at least one bilingual teachers in every classroom as well.

Our teachers are all given a criminal history background check and they are finger-printed by the FBI. They must also complete at least 30 hours of training every year to maintain their positions.

What are you teacher-student ratios?

In general, our teacher-student ratios are lower than the state standards allow. Each room is different.

How do you manage discipline within the school?

Children behave best when they are actively involved in fun projects. They are less likely to misbehave when they are busy. Children behave better when they follow a routine or schedule. We make every attempt to follow the same schedule every day. Children know the rules and what to expect throughout the day.

When children do misbehave, the teacher will use redirection first. If that fails to solve the problem, we will use time alone for an appropriate amount of time based upon the child’s age. The older classrooms also use a behavior management chart: red, yellow, and green. Children are encouraged to stay on “green.”

Overall good behavior can be rewarded with stickers or activities that they enjoy.

Is there a specified drop-off time or can we come when we please?

Our educational program begins each day no later than 8:30am.  We encourage parents to have their children in their classes by this time to fully benefit from our activities.  We ask parents not to drop-off or pick-up their children during lunch and nap times 10:00 a.m. – 2:30 p.m., unless they have an unavoidable scheduled doctor’s appointment.  This can be very disruptive to your child and to the other students in class.  Our security-coded pad will be turned off between 10:00 a.m. – 2:00 p.m.  Anyone wishing to enter the building between these hours will be buzzed in.

Do you accept children with immunization waivers?

Your child must have proof of a physical exam including immunizations, upon admission to the Academy.  All immunizations must be up to date at time of enrollment.  A copy of your child’s physical exam and health records will be kept on file and reviewed periodically by state examiners.  RHA reserves the right to decline an enrollment application for children who are not immunized. State minimum standards also require that all children who reach the age of 4 by September 1 must be screened for hearing and vision within 120 days of enrollment.

When is tuition due and what form of payments do you accept?

Tuition is charged every two weeks.  Unless otherwise arranged, tuition is due every other Monday. Any additional charges you may incur each week, such as lunch charges, will be added to your account and are due by the following Monday morning or as communicated by management. Only ONE account will be made for each child/family; we cannot split accounts.  Both parents/guardians are legally liable for the full payment of tuition.  We cannot become involved in financial disputes between parents or guardians.

Families are required to sign up for EFT draft from your bank.  RHA does not accept credit cards or debit cards.